Privacy Policy

Our privacy policy and how we use your data

At Venti Technologies Inc. ("Venti," "we," "us," or "our"), we value the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our software (the "Service"), which helps businesses manage and track team events. By using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide and improve our Service:

Personal Information:

When you or your organization sign up for or use the Service, we may collect:

  • Name
  • Email address
  • Avatar picture (optional, if uploaded by you or your team administrator)

Usage Data:

We may automatically collect information about how you interact with the Service, such as IP addresses, device information, browser type, and usage patterns.

Business-Related Data:

Information about events, teams, or other details entered into the Service by you or your organization.

We collect only the minimal personal information necessary to provide the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Service.
  • To communicate with you, including sending account-related updates or customer support responses.
  • To enable your organization's team administrators to manage event tracking and team participation.
  • To ensure the security and integrity of the Service.
  • To comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

With Your Organization:

If you use the Service through a business account, your information may be accessible to your team administrator(s).

Third-Party Service Providers:

We may share your information with trusted third-party providers (e.g., cloud storage, analytics, or communication tools) that assist us in operating the Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements:

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

Business Transfers:

If Venti is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.

4. Data Storage and Security

We store your information on secure cloud servers and encrypted databases located in North America. We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

As a user of the Service, you have the following options:

Account Deletion:

You may delete your account at any time through the Service's settings. Upon deletion, all your personal information and records will be permanently removed from our systems, except as required by law (e.g., for tax or audit purposes).

Access and Updates:

You can review and update your name, email, or avatar picture directly within the Service.

Contact Us:

If you have questions about your data or need assistance, please email us at cs@ventihq.com.

If you are an employee using the Service through your employer, your organization's team administrator may control certain aspects of your account.

6. Third-Party Services

The Service may integrate with third-party tools (e.g., cloud providers or analytics platforms). These third parties may have their own privacy policies, which govern their use of your information. We encourage you to review those policies if applicable.

7. Location and International Users

Venti operates out of North America, and your data will be stored and processed in the United States or Canada. If you access the Service from outside North America, your information will be transferred to and processed in these jurisdictions, which may have different data protection laws than your home country.

8. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, or disclose about you.
  • The right to request deletion of your personal information (subject to exceptions).
  • The right to opt-out of the sale of your personal information (note: we do not sell your data).

To exercise these rights, contact us at cs@ventihq.com. We will respond within the timeframes required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the Service. The "Last Updated" date at the top of this policy indicates when changes were last made.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Venti Technologies Inc.

cs@ventihq.com